Law firm HAVEL & PARTNERS rendered advisory to dm drogerie markt s.r.o., a successful multinational chain doing business in the Czech and Slovak markets, on the launch of an e-shop in the Czech Republic. The company is the leader in the Czech drugstore market, and the advisory practically concerned the entire e-commerce project, namely:

• legal preparation of the consumer e-shop purchasing process, i.e. configuring individual buying steps, providing mandatory information and consents for the consumer;
• setting up personal data processing policies in compliance with GDPR;
• drafting complete purchasing documentation, such as the terms of business, terms for registered customers, complaint protocols, forms for contract withdrawals, returns & refunds, etc.;
• drafting and reviewing logistics contracts with contractual carriers and warehouse operators, including documentation on the transfer of goods among warehouses and shipment of goods to customers in the Czech Republic and Slovakia.

The team working on the project was led by Ivan Rámeš, a partner of HAVEL & PARTNERS, and consisted namely of Radek Riedl, an associate, and other legal experts (Ján Jaroš, Lukáš Jakoubek and Eliška Toušková).